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Pylon: Reimagining B2B Customer Support

Episode Summary

Customer support platforms lacked adequate solutions for B2B companies - until Pylon entered the scene. We sat down with Pylon cofounders Marty Kausas, Advith Chelikani, and Robert Eng to discuss why they went into B2B, how they plan to beat huge competitors, and why they still live together in a windowless apartment and work 9-9-6 hours despite having raised tens of millions.

Episode Notes

Customer support platforms lacked adequate solutions for B2B companies - until Pylon entered the scene.

We sat down with Pylon cofounders Marty Kausas, Advith Chelikani, and Robert Eng to discuss why they went into B2B, how they plan to beat huge competitors, and why they still live together in a windowless apartment and work 9-9-6 hours despite having raised tens of millions.

Follow Pylon on X: https://x.com/usepylon

Follow Marty on X: https://x.com/marty_kausas

Follow Advith on X: https://x.com/advith_c

Follow Robert on X: https://x.com/rengrenghello

Follow Jennifer on X: https://x.com/JenniferHli